Skip to content



“TOUR FR(I)END- Friendly Redesign of Inclusive Experiences N’ Destinations for Deaf people” (TOUR FR(I)END) project aims to empower Deaf and hearing impaired people’ Inclusion and Development of Career opportunities of young people by Cultivating the Use of International Sign language in the field of tourism through a phygital toolkit and a serious game.

The 2019 OESC report provides strong evidence that young people (15-24) in Europe are struggling to find work (15% of them are unemployed). On the other hand tourism is accounted in 2018 for 12.7 million persons employed. One of the most significant attempts in tourism is to create products and services that are accessible. However very few efforts have been done in terms of accessibility of Deaf people. The Statista (2015) estimated that 119 million people in the whole of Europe were deaf or hard of hearing. As “Tourism activities of Deaf people” (2013) research reveal the greater barrier Deaf people meet, is No Sign language provision. The vast majority of Deaf people suggest having the possibility to talk in sign language during a trip will enhance their accessibility and choice of destination. BLS predicts a 29% increase of interpreters of Sign language by 2024. TOUR FR(I)END proposes an innovative methodology through a phygital toolkit and a serious game, for developing both deaf and hearing young people skills competences and employability, as well as enhancing the accessibility in Tourism.

The objectives of the project are:

-To promote social inclusion of Deaf people and accessible tourism

-To support deaf and hearing young people (18-24) in acquiring and developing basic skills and key competences in the field of accessible tourism

-To create an innovative phygital toolkit and serious game promoting open education and innovative practices in a digital era

-To strengthen youth trainers, coachers, career advisors and relevant professionals skills

-To create an innovative and efficient toolkit that youth trainers and relevant professionals can implement to their work

Intellectual Outputs:

  • Methodological guide of TOUR FR(I)END project
  • Learning training guide for basic skills of people working in touristic industry (especially in terms of language, dialogs etc)
  • Learning training guide for learning basic sign language phrases using them in the field of tourism (hotels, airports, booking companies, tourist offices etc)
  • Learning training guide for trainers focusing on touristic industry basics, international sign language and use of created game-tool
  • TOUR FR(I)END phygital Serious Game

The following organizations are involved in the project: 


  • Les Apprimeurs (France)


  • CiP (Cyprus)
  • Challedu (Greece)
  • Enjoy Italy (Italy)
  • Logopsycom (Belgium)

On the website of the project TOUR FRIEND ( you will find news, activities, program results and updates, such as reports, event announcements, workshops and training sessions.

This project  has been co-funded by the Erasmus + Programme of the European Union

Project Number: 2019-3-FR02-KA205-016644

For more information you can contact us at